Pivotworx enables companies to enhance their overall performance by putting real time customer and employee insights at the center of their most important decisions.
Pivotworx is an Official HappyOrNot Partner. HappyOrNot is the global leader in instant customer satisfaction reporting.
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We believe that the Customer Experience Is the New Competitive Battlefield.
Greater competition and growing consumer power have eroded traditional product- and service-based differentiation, forcing firms to seek new, more durable forms of competitive advantage. Many business and IT leaders see the customer experience as a sustainable source of competitive differentiation - Gartner (June 2015)